Notice to Residential and Small Business Water Customers

Village of Baldwinsville

NOTICE TO RESIDENTIAL AND SMALL BUSINESS WATER CUSTOMERS

Moratorium on Water Service Termination, Moratorium on Water Relevy, and Opportunity for Deferred Payment Agreements

On May 11, 2021 Governor Cuomo signed into law amendments to the Public Service Law that prevents municipalities and public utilities from terminating water service provided to residents and small businesses for non-payment of during the COVID-19 state of emergency.  Additionally, the amendments prevent municipalities from relevying previously accrued water charges during the COVID-19 state of emergency.

All water suppliers must notify residential and small business customers of the protections afforded under the law.

Please be advised that service termination and relevying past due water charges is prohibited for an additional 180 days after the COVID-19 state of emergency expires (or December 31, 2021, whichever is earlier) for those residential and small business customers who have experienced a change in financial circumstances due to the COVID-19 state of emergency.

If you are a resident or small business that has experienced a change in financial circumstances due to the COVID-19 state of emergency and would like to request relief from service termination and relevying during the 180 days after the COVID-19 state of emergency expires, you must contact Jody DePaulis, Deputy Village Clerk at 315-635-3521 or jdepaulis@baldwinsville.org no later than December 31, 2021.

Please be further advised that the law does not eliminate a customer’s obligation to pay accrued charges.  However, customers who have experienced a change in financial circumstances due to the COVID-19 state of emergency must be provided with the opportunity to enter into a deferred payment agreement without the imposition of deposits, late fees, or penalties.

If you are a residential or small business customer who has experienced such a change in financial circumstances and wish to enter into a deferred payment agreement to address any outstanding or accrued payments, you must contact Jody DePaulis, Deputy Village Clerk at 315-635-3521 or jdepaulis@baldwinsville.org no later than December 31, 2021.

Additional information and supporting documentation from customers seeking to enter into a deferred payment agreement may be required.

Customers that do not request protection from service termination, relevying, or do not enter into a deferred payment agreement will be subject to the enforcement and lien provisions authorized by State and local law upon the expiration of the Public Service Law’s protections.

Please direct all other questions and concerns to Jody DePaulis, Deputy Village Clerk at 315-635-3521 or jdepaulis@baldwinsville.org no later than December 31, 2021.